❓ FAQ
Welcome to the Frequently Asked Questions (FAQ) page for the Chainbased Platform—a comprehensive gateway to the decentralized finance (DeFi) ecosystem. This section is designed to provide clear and concise answers to common queries about our platform and the broader world of DeFi. Whether you're new to blockchain technology or a seasoned enthusiast, our goal is to help you understand how Chainbased transforms traditional financial services like borrowing, lending, and trading by leveraging decentralized, shared infrastructure. Explore the FAQs to learn how we make financial services more accessible, transparent, and efficient for everyone.
Q: Which wallets are supported?
A: Chainbased Pay supports a range of wallets, including MetaMask, Trust Wallet, Ledger, and Trezor. Compatibility with additional wallets is continually being added. Users can check the latest list on the Chainbased website.
Q: What are the transaction fees?
A: Fees vary depending on the networks involved and current market conditions. Chainbased Pay strives to keep fees competitive and transparent, displaying them upfront before transaction confirmation. There may be network fees (gas) and a small service fee charged by Chainbased.
Q: Is Chainbased Pay secure?
A: Yes, security is a top priority. The platform uses advanced encryption, secure smart contracts, and undergoes regular security audits. Users' private keys are never stored or exposed, and transactions are processed in a decentralized manner.
Q: How long do transactions take?
A: Transaction times depend on the blockchains involved. However, Chainbased Pay optimizes the process to minimize delays, often resulting in settlement times of just a few minutes. Factors like network congestion can affect processing times.
Q: Can businesses integrate Chainbased Pay?
A: Absolutely. Chainbased Pay offers merchant tools and APIs specifically designed for business integration, including invoicing, payment tracking, and customizable checkout experiences.
Q: Are there limits on transaction amounts?
A: Chainbased Pay may impose minimum and maximum transaction limits based on compliance requirements and network capabilities. Users can view any applicable limits within the platform or API documentation.
Q: How does Chainbased handle exchange rates?
A: Exchange rates are sourced from reputable market data providers and updated in real-time. The platform ensures that users receive fair and transparent rates during cross-currency transactions.
Q: What customer support is available?
A: Users have access to a comprehensive help center, live chat support, and email assistance. Business users may also have access to dedicated account managers or priority support channels.